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CAREERS

Junior Marketing Representative

The Junior Marketing Representative will effectively market and promote our organization and clients’ products and services across a variety of platforms while adhering to brand guidelines and regulatory requirements. Our Junior Marketing Representatives work with a team of approximately five other more seasoned Marketing Specialists who will assure they have access to all of the tools and data needed for the optimization of the launch of their new career with our firm. This work involves a complex series of steps, including learning the fundamentals of marketing and sales, client knowledge, relating with different types of potential leads, recruiting, scheduling, reporting on market trends, and ultimately managing a client account.

 

How you will make an impact:

  • Collaborate with team members to drive the marketing strategy and promotions of our clients resulting in increased brand awareness and market share for the client

  • Develop various marketing and sales approaches and manage the relationship with the potential consumers

  • Optimize current campaigns and create new ideas to enhance them

  • Identify new ways to segment and create targeted messages for potential consumers

  • Work closely with our marketing and management team to evaluate data and continue improving the client’s deals

  • Improve sales tactics deliverability by gaining an understanding of new deals, promotions, and how to relate to various customers

  • Become an expert in the specific sector of the clients you are representing to establish a new client base and rapport with existing clients

 

An ideal candidate looks like this:

  • 1-2 years of marketing and/or sales background, with experience managing projects

  • Experience working in a team environment

  • Experience working in a customer service background is a plus

  • Excellent organizational skills with the ability to oversee multiple projects and processes

  • Strong problem-solving abilities to identify issues and quickly respond with solutions

  • An intellectual curiosity to constantly be learning, testing, and benchmarking in a dynamic space

  • A collaborative personality with excitement to work with marketing managers, a creative team, and an established marketing/sales training program in order to constantly drive results

  • Strong project management skills to initiate, plan and execute projects from start to finish

  • Exceptional attention to detail in order to catch small mistakes and master detailed processes

  • A proactive and driven nature to independently learn and develop new program ideas

CUSTOMER SUPPORT MANAGEMENT

Your responsibilities entail:

  • Speaking with potential customers and qualifying them for potential telecom solutions for their household. This can be in-person at community events, over the phone or via direct inquiry.

  • Develop comprehensive knowledge of the all services and product management

  • Communicate professionally, intelligently and persuasively to engage customers on the value and benefits of our comprehensive telecommunications and services. 

  • Tracking and communicating customer lead activity to your supervisor

  • Assist with scheduling customer appointments ad service enrollment and process management

  • Customer Support and Retention management 

This job is for you if:

  • You have some prior customer service experience

  • You are a people person; you’re comfortable regularly speaking with new people; you enjoy growing your network

  • You have strong communication skills and a knack for leadership

  • You’re seeking work at an organization that promotes quickly and provides boundless opportunity for professional growth and financial reward

  • You are a person of integrity; you have strong moral principles

  • You’ve always wanted to be a superhero / save the world

  • You have a college degree

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